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Budgeting & Banking

How to switch bank accounts

Switching to a new bank account sounds like it could be stressful, so many people never do. It's much easier than you'd think and it does pay to switch! Here's our step-by-step guide...

how to switch banks

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Whether you're after the largest overdraft or the best customer service, it's important to find a current account that works for you - one that helps you keep control of your finances and hopefully save more money.

But once you've chosen your bank account, how do you actually switch across to it?

Transferring standing orders, direct debits, overdrafts and wages sounds like a world of hassle. But thanks to the Current Account Switch Service (CASS), you barely have to do anything at all!

6 steps to switching bank account

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  1. Choose your new current account

    First things first, you need to choose the bank account you want to switch to. We've ranked and reviewed the best student bank accounts on offer, and it's worth considering one of the new customer-friendly digital banks too.

    Make sure you don't get too distracted by the 'freebies' on offer, and focus instead on the interest-free overdraft you can apply for, as well as the experiences of other students. These are the things which will affect your day-to-day banking.

  2. Open a new account

    Once you've chosen your bank account, head to the bank website and apply. Make sure to specify that you want to switch from another current account when given the option to do so.

    You'll need some form of ID, proof of address (your home address, not your term-time one), and proof of your student status (usually your UCAS status code), to complete your application.

  3. Start the switch

    Once your application has been accepted and your current account has been opened, you'll receive a confirmation email.

    You'll then have to fill in forms to trigger the bank account switch: the 'Current Account Switch Agreement' form and the 'Current Account Switch Service - Account Closure' form.

    These basically confirm that you're happy to switch from your old current account to your new one, and you're happy for your old bank account to close once the switch is completed.

  4. Choose your switch date

    Under the CASS, the switch from your old current account to your new one takes just seven working days.

    However, to make things even more convenient, you can choose the exact date on which you want the switch to take place (as long as it's not a Saturday, Sunday or Bank Holiday, and is at least seven working days after your new account opens).

    This means you can choose a date which will minimise any potential disruption for you - a time which doesn't clash with standing orders at the end/beginning of the month, for example.

    Once you've chosen a date, your new bank will agree and confirm it. If you want to cancel the switch, you must do so at least seven working days before your switch date.

  5. Continue using your old current account as normal

    While you wait for your switch date to roll around, you can continue using your old current account as normal.

  6. Everything will move across automatically on your switch date

    When the big switch date arrives, you don't have to lift a finger. Your new bank will move all incoming and outgoing payments (such as direct debits, standing orders and salary payments) across to your new account, as well as your account balance.

    Once they've done that, they'll automatically close your old account for you, and the switch is complete!

    This should all happen seamlessly. But if any problems do occur, under the Switch Service guarantee, your new bank will refund any charges incurred as a result of direct debits/standing orders not being transferred across.

That's literally it! Switching is nowhere near as stressful as most people think it is. If you're unhappy with your current bank account, or think you could get a better deal elsewhere, there's no excuse not to switch.

If you do have any problems with your switch, or you don't think your new bank has abided by the Switch Service Guarantee, you must first complain directly to the bank.

Then, if you're unhappy with their response (or don't receive a response), you can make a complaint to the Financial Ombudsman Service within eight weeks.

Frequently asked questions

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What happens if someone accidentally sends money to your old account?

If someone accidentally sends money to your old account, don't panic! The money won't disappear.

For 36 months (three years) after your switch, any payments that get sent to your old account will be automatically redirected to your new account.

The bank will also provide the sender with your new account details, to prevent the same mistake from happening again.

Can you switch accounts if you're overdrawn?

If you're in your (authorised) overdraft, you'll likely still be able to switch your account as normal, taking your overdraft with you - however, this is not guaranteed.

You'll have to apply for an overdraft with your new bank (all student accounts come with a 0% overdraft of varying amounts), and how well you've managed your previous overdraft will be taken into consideration.

If your overdraft application is accepted, and is equal to/more than the amount you're overdrawn in your old account, you'll be able to transfer your overdraft across.

However, if you're unable to take your overdraft with you, you'll have to make arrangements with your old bank to pay this money back.

Does switching banks affect your credit rating?

Switching to a new current account will only affect your credit rating if you're rejected based on your credit rating, or if you're opening a number of new accounts in a short space of time.

When opening a new bank account, and specifically applying for an overdraft, banks will conduct a credit check. This will leave a footprint on your credit file.

This is perfectly normal and won't have a negative impact on your credit rating, but it's not a great idea to be opening a new bank account every month.

We've got all the info and advice on how you can check and improve your credit rating!

Can you switch to a student account in your second or third year of uni?

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Applications for some student bank accounts are open to first year students only. In these cases you won't be able to switch across to them once you're in your second, third etc. year of study.

However, other banks will allow students who aren't first years to switch to their student account - you'll just have to check with the bank first.

It's also important to remember that student bank account overdrafts often work on a tiered basis, meaning you'll be eligible for a larger overdraft in your second/third year than you would in your first year.

When switching, check what tier you'll be eligible for to ensure you're getting a good deal.

Can you keep your old bank account after switching?

If you want to open a new current account, but also keep a hold of your old account, you can do so - but you won't be able to use the Current Account Switch Service.

Under the partial switch service, you can get some or all of your payments automatically transferred across to your new account, but there's no seven-day guarantee, and you won't get a refund if things go wrong.

You also won't be able to specify your preferred switch date, as you can with a full switch.

Plus, many of the freebies banks offer new customers are only for those making a full switch, so make sure you check the small print if that's what you're after.

Have you had a look at app-based bank accounts? You can set up an account in seconds, and easily manage your finances from your phone.

Any questions about switching bank accounts that we haven't covered? Let us know in the comments.

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